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Inclave Casino Terms & Conditions
These Terms and Conditions explain the rules that apply when you visit, register with or use Inclave Casino. Please read them carefully before creating an account or participating in any game. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.
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1. General terms and eligibility
These Terms and Conditions form an agreement between you and the operator of Inclave Casino. They apply to the website, your player account, deposits, withdrawals, games, promotions and any related services made available through the website. Additional terms may apply to a specific game, offer or feature. If an additional term conflicts with these Terms and Conditions, the additional term will generally apply to that particular game or offer.
Review contents
You must read these terms, the privacy information and any responsible gambling material before using the website. If you do not understand or accept any part of them, you should not register or continue to use the services. The operator may update, replace or remove website content from time to time, subject to applicable requirements.
You are responsible for making sure that your use of Inclave Casino is lawful in the place where you live and where you access the website. You must not use the website if online gambling is prohibited for you, if you are under the applicable legal gambling age, or if you are otherwise not legally able to enter into this agreement. The operator may refuse access where it is required to comply with law, regulation, a court order or responsible gambling obligations.
- You must provide accurate, current and complete information when registering and must update it if it changes.
- You must use the website only for your own personal and lawful purposes.
- You must not register or play on behalf of another person, or allow another person to use your account.
- You must not use the website to launder money, commit fraud, fund unlawful activity or otherwise misuse the services.
- You must not use automated software, bots, scripts or other tools intended to interfere with the website or games.
- You must follow all game instructions, promotional rules and reasonable security requirements shown on the website.
The operator may suspend, restrict or close an account where information cannot be verified, where these terms may have been breached, where activity appears unusual or harmful, or where action is needed to meet legal or operational responsibilities. Any decision will be handled in accordance with applicable law and the operator's procedures.
2. Accounts, identity checks and security
You may be required to create a player account before using some or all services. During registration, you must choose or receive account security information. You are responsible for keeping passwords, access codes and other security details confidential. You must notify the operator through the available support process as soon as you believe that someone else has accessed your account or that your security details have been compromised.
The operator may carry out identity, age, address, payment method, source-of-funds or other verification checks. You may be asked to provide documents or information that is reasonably necessary for these checks. Until verification is completed, access to some features, deposits, withdrawals or promotional benefits may be limited. Documents should be genuine, current and provided in the requested format.
You should generally maintain only one player account unless the operator has expressly approved another arrangement. If duplicate accounts are identified, they may be reviewed together. Where an account is closed or suspended, you must not create or use another account to avoid that action. Any balance or transaction connected with duplicate, misleading or unauthorised accounts may be reviewed before a decision is made.
All activity completed through your account may be treated as activity authorised by you unless you have reported unauthorised access promptly. You are responsible for checking account information and transaction records and for notifying the operator of any apparent error. The operator may correct clear administrative or technical errors and may reverse or adjust an affected transaction where permitted.
Account closure
You may ask to close your account through the available account or support process. Account closure does not remove obligations that arose before closure. Any remaining balance may be subject to identity and payment checks before it is returned, and the return method may depend on applicable law and payment provider requirements. The operator may also close an account where there is a legitimate legal, security, operational or responsible gambling reason.
3. Deposits, withdrawals and gaming
Only payment methods made available on the website may be used. You must use a payment method that belongs to you or that you are authorised to use. The operator may decline, delay or reverse a transaction where a payment cannot be verified, is disputed, appears unauthorised or would create a legal or security concern. Your bank, card issuer or payment provider may apply separate fees or conditions.
You should deposit only money that you can afford to lose. A deposit is not a promise that you will win, recover previous losses or receive a particular return. Game results are determined by the rules of the relevant game and, where applicable, by random outcomes. Past results, statistical information or displayed examples do not guarantee future results.
Before a withdrawal is processed, the operator may need to complete account, identity, payment and safer gambling checks. Withdrawals may be returned using an approved method and may be subject to minimum or maximum values, processing controls or other conditions displayed on the website. The operator does not control delays caused by banks, card networks or other payment providers, although it will take reasonable steps to process transactions in accordance with its procedures.
Games may occasionally be unavailable because of maintenance, technical faults, network interruptions or other circumstances outside reasonable control. If a game is interrupted, the operator may use game records and technical information to determine the outcome or correct an affected transaction. Where a result cannot be reliably established, the operator may take action consistent with the relevant game rules and applicable requirements.
Promotions and bonuses
Promotions are optional and may be subject to separate terms. Those terms will explain matters such as eligibility, the period of the offer, qualifying activity, any wagering or play requirements, excluded games, maximum values and how an offer can be claimed or withdrawn. You should review the full promotional terms before accepting an offer. If promotional terms are not followed, an offer or associated benefit may be removed in accordance with those terms.
The operator may correct an obvious error in a promotion, limit participation where permitted, or withdraw an offer when necessary for legal, technical or operational reasons. Promotions must not be used in a way that is fraudulent, abusive, unfair or designed to exploit a technical issue. Where a promotion is available only to eligible players, the operator may verify eligibility before granting or releasing any benefit.
4. Responsible gambling and privacy
Inclave Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to earn income, solve financial problems or recover losses. Set a budget before playing, keep track of time and spending, and take regular breaks. Never gamble with money needed for rent, bills, food or other essential commitments.
- Do not chase losses or increase stakes because of frustration.
- Do not gamble when affected by alcohol, drugs, stress or strong emotions.
- Use available deposit, time, session or spending controls where offered.
- Take a break or request account restrictions if gambling stops feeling enjoyable.
- Seek independent help if gambling is affecting your finances, relationships, work, study or wellbeing.
- If someone else may be using your account, secure it and notify the operator promptly.
You can use the responsible gambling tools and account restrictions made available through the website. Some restrictions may take effect immediately, while others may be subject to processing or verification requirements. You must not attempt to bypass a restriction by creating another account or using another person's account. Responsible gambling requests may be reviewed to protect the account holder and support compliance obligations.
The operator collects and uses personal information to provide services, administer accounts, process transactions, verify identity and age, manage risk, meet legal obligations, improve the website and communicate relevant information. Personal information is handled in accordance with the applicable privacy policy. Information may be shared with service providers, payment processors, professional advisers or authorities where reasonably necessary and legally permitted.
You should avoid sending sensitive information through unsecured or unofficial channels. The operator may retain account, transaction, communication and game records for as long as reasonably necessary for legal, regulatory, security, dispute resolution and operational purposes. Further information about access, correction, marketing preferences and privacy rights is set out in the applicable privacy policy.
5. Website use, liability and changes
The website and its content are provided for personal use. You must not copy, reproduce, modify, distribute, reverse engineer, frame or commercially exploit any part of the website unless permitted by law or authorised by the operator. Brand names, designs, software, text, graphics and other content may be protected by intellectual property rights. No ownership rights are transferred to you by allowing you to use the website.
Reasonable care is taken to keep website information accurate and available, but no website can be guaranteed to operate continuously or without errors. The operator is not responsible for interruptions, device problems, communication failures, third-party services or events outside its reasonable control. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.
To the extent allowed by law, you are responsible for losses arising from your breach of these terms, misuse of the website, use of another person's account, or failure to protect your account information. The operator's responsibility for a particular issue may depend on the facts, the applicable law and whether the issue was caused by the operator, a service provider or circumstances outside reasonable control.
Changes and applicable rules
These terms may be changed to reflect updates to the website, games, payment services, legal requirements, security practices or responsible gambling processes. Updated terms will be made available on the website. You should review them regularly. Continuing to use the website after an update is published may indicate acceptance of the revised terms, unless a different process is required by law.
Questions and complaints
If you have a question, believe a transaction is incorrect or wish to make a complaint, use the support or contact process provided on the website. Include enough information for the matter to be identified, while avoiding unnecessary sensitive information. The operator may ask for further details, review relevant account and technical records, and provide an outcome in accordance with its procedures and applicable requirements.
These Terms and Conditions should be read with any applicable game rules, promotional terms, privacy information and responsible gambling information displayed by Inclave Casino. If part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.
