Betting Rules
These Betting Rules explain the general principles that apply when using betting products made available by Inclave Casino. Please read them carefully before placing a bet. Product-specific rules, market information and applicable terms shown on the website also form part of the conditions that apply to your activity.
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1. About these rules
These rules apply to betting activity conducted through the Inclave Casino website or any associated betting interface made available to eligible customers. They should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules displayed for a particular game, event, market or promotion.
Review contents
By opening an account, accessing a betting product or placing a bet, you confirm that you have read and understood the rules that apply to your activity. If there is a difference between these general rules and a specific rule displayed for a particular product, the more specific rule will generally apply to that product. If the wording is unclear, do not place a bet until you have checked the relevant information.
You are responsible for making sure that online betting is permitted for you in the place where you are located. You must comply with all laws and requirements that apply to your use of the website. Inclave Casino may restrict access to products or services where required by law, regulation, operational considerations or internal policies.
- You must meet the applicable minimum legal age before opening an account or betting.
- You must provide information that is accurate, current and complete.
- You must use only an account that belongs to you and must not allow another person to use it.
- You must keep your login details secure and tell Inclave Casino if you believe your account has been accessed by someone else.
- You must not use the website for unlawful activity, fraud, manipulation or any attempt to interfere with the betting service.
2. Accounts and placing bets
An account may be required before you can access betting products. Account registration, identity checks and other verification steps may be required before or after betting activity. These checks help protect customers, maintain account security and support compliance with applicable requirements. You should provide requested information promptly and ensure that your details remain up to date.
Before placing a bet, check the selection, price or odds, stake, potential return where shown, event or game details and any other information displayed on the confirmation screen. A bet is accepted only when the website confirms it. Entering a selection or submitting a request does not by itself guarantee acceptance.
The amount available in your betting balance may affect whether a bet can be placed. A bet may be rejected if there are insufficient funds, if the market is closed, if the product is unavailable, if an account restriction applies, or if the request cannot be processed for technical or operational reasons. The website may also apply product, account or transaction limits where permitted.
You should review your account history or betting record after each transaction. The record normally shows information such as the time of the request, the selection, the stake, the applicable price or odds and the status of the bet. Keep your own records if you need them for personal budgeting or account management.
- Choose the relevant game, event or market.
- Review all selections and displayed terms.
- Enter the intended stake and check the total amount.
- Submit the bet request.
- Wait for confirmation and check the resulting bet record.
Once a bet has been accepted, it may not be changed or cancelled unless the applicable product rules expressly allow it. Selecting the wrong market, entering the wrong stake or failing to review the confirmation screen will not normally create a right to amend an accepted bet.
3. Prices, outcomes and settlement
Prices, odds, paytables and potential returns are displayed before a bet is placed where that information is relevant to the product. They may change before acceptance. The price or odds that apply are the ones confirmed with the accepted bet, subject to correction under these rules or the specific rules for the product.
Outcomes are determined using the result or settlement method specified for the relevant game, event or market. This may include an official result, a published result source, the result generated by an approved game system or another method stated in the product rules. You should read the relevant market information because different products can have different rules for timing, result changes, abandoned events and postponed events.
A bet may be settled as a win, loss, push, void or another status recognised by the applicable product rules. Where a selection, market or event is void, the relevant stake may be returned or dealt with in the manner set out in the specific rules. A multi-selection or combined bet may be treated differently from an individual bet if one selection is void or cannot be settled.
Settlement may depend on information that becomes available after a game or event appears to finish. If an official result is corrected, withdrawn or replaced, Inclave Casino may update the settlement where this is consistent with the applicable rules. The final status shown in the account record is the status used for account purposes, subject to any review or correction permitted by the Terms and Conditions.
You are responsible for checking that the bet has been settled correctly. If you believe a result or settlement is incorrect, review the product rules and raise the issue through the available support process as soon as reasonably possible. Any review may require details such as the account identifier, bet reference, date, market and reason for the concern.
Corrections and obvious errors
Information on a betting website can occasionally contain an obvious error, including an incorrect price, duplicated selection, wrong event description, incorrect market status or inaccurate settlement information. If an obvious error occurs, the bet may be reviewed and corrected in accordance with the applicable Terms and Conditions and product rules. This may include cancelling the affected bet or settling it using the correct information that should reasonably have applied.
4. Technical issues, cancellations and prohibited conduct
A bet request can be delayed, interrupted or rejected because of an internet connection, device problem, software fault, maintenance, payment issue or another technical circumstance. Do not assume that a bet was accepted simply because you clicked a button or received a temporary screen message. Check the confirmation and account history before trying again.
If a bet appears to have been submitted more than once, contact support through the available website channel before placing further bets on the same selection. Duplicate entries may be treated according to the account record and applicable product rules. Inclave Casino may suspend or review activity where there is evidence of a system fault, misuse or an attempt to exploit a technical issue.
The website may suspend, close or limit a market, game, event or betting service at any time where this is necessary for operational, legal, security or integrity reasons. Affected bets will be handled under the applicable product rules and Terms and Conditions. No particular product, market or betting option is guaranteed to remain available.
You must not use a betting account to manipulate an outcome, interfere with a game or event, exploit a vulnerability, conceal the source of funds, or coordinate activity intended to obtain an improper advantage. You must not use automated tools, unauthorised software or another person’s account unless expressly permitted. Suspicious activity may be investigated and may result in restrictions, cancellation of affected bets or other action allowed by the applicable terms.
- Do not place a bet if you are unsure whether the market is open or the transaction has been confirmed.
- Do not attempt to exploit a displayed error or system delay.
- Do not share your password, authentication code or account access.
- Do not place bets on behalf of another person where this is prohibited.
- Do not use betting to conceal, transfer or disguise funds.
5. Responsible betting and assistance
Betting should be treated as entertainment, not as a way to earn income or recover losses. Only bet with money you can afford to lose, set a personal budget and consider how much time you are spending on the website. Never chase losses by increasing your stakes or continuing to bet after your chosen budget has been used.
Inclave Casino may provide tools and settings that can help you manage your activity. Depending on the product and your account, these may include deposit controls, wagering or spending limits, reality checks, time reminders, account breaks and self-exclusion options. Read the information shown with each tool because settings may have different activation, change and duration conditions.
Consider taking a break if betting stops being enjoyable, affects your finances, interferes with work or relationships, or causes stress. Warning signs can include hiding your betting, borrowing money to gamble, feeling unable to stop, repeatedly increasing stakes, or trying to win back money that has already been lost. If you recognise these signs, stop betting and seek independent support.
If you have questions about a bet, account record, market rule or responsible gambling setting, use the support option available on the website. For personal gambling concerns, consider contacting an appropriate Australian gambling support service or a qualified health professional. If you are in immediate danger or need urgent assistance, contact emergency services in your location.
These Betting Rules are general information and do not replace the full Terms and Conditions or the specific rules displayed for an individual product. Those documents may be updated from time to time. Check the current version before betting and stop using the relevant product if you do not accept an updated rule.
